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Terms of Use

Last Updated: April 13, 2025

1. Introduction

Welcome to GrowK. These Terms of Use ("Terms") govern your access to and use of the GrowK website, mobile application, and services (collectively, the "Service"), operated by GrowK ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Service. By using the Service, you represent and warrant that you meet all eligibility requirements.

3. Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

4. Gold Investment Services

4.1 Digital Gold

Our Service allows you to invest in digital gold, which represents ownership of physical gold stored in secure vaults. All gold purchased through our Service is 24 karat with 99.9% purity and is backed by certified physical gold.

4.2 Pricing

The price of gold on our platform is determined by current market rates. Prices are updated regularly and are valid for the period specified at the time of transaction. We reserve the right to adjust prices based on market fluctuations.

4.3 Transactions

You may buy, sell, or exchange digital gold through our Service, subject to applicable limits and conditions. All transactions are final once confirmed, and we do not offer refunds except as required by applicable law.

4.4 Storage and Security

Physical gold corresponding to your digital gold holdings is stored in secure, insured vaults operated by our trusted partners. Your gold is fully allocated, meaning it is held separately from our assets and is not subject to our creditors in the event of insolvency.

5. Payments and Fees

We may charge fees for certain services, and these fees will be clearly disclosed before you complete a transaction. You agree to pay all applicable fees and charges associated with your account and transactions.

Payment methods accepted may include bank transfers, credit/debit cards, or other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.

6. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable law
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use the Service to engage in money laundering, fraud, or other financial crimes
  • Circumvent, disable, or otherwise interfere with security-related features of the Service
  • Use any robot, spider, or other automated device to access the Service

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GrowK and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally necessary for you to use the Service.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for any reason, including if we believe that you have violated these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GROWK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. The updated version will be indicated by an updated "Last Updated" date. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: terms@growk.sa

Address: GrowK Headquarters, Riyadh, Saudi Arabia

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